Tracking & Visibility
Shipment status, from a team that’s watching it
Peregrine Shipping’s team in Auburn, Maine provides shipment tracking and visibility through proactive updates, checking with carriers directly rather than routing you to a self-service portal.
Overview
Visibility that comes from a person, not just a screen
Shipment tracking and visibility means knowing where your freight is and what’s likely to happen next, without having to chase that information down yourself. We handle this today through our team: checking status directly with the relevant carrier at key points in the move and proactively flagging anything, a delay, a hold, an exception, that could affect your shipment.
We don’t currently offer a live, self-service tracking portal or app. What we do provide is a direct line to a team who can check with the carrier and get back to you with a real answer, which for many shippers, especially on international or multi-leg moves, is more useful than a status code with no context behind it.
For shippers managing multiple shipments at once, we can also compile visibility reporting across a group of shipments rather than one at a time, so you get a single view without needing to log into several different carrier systems.
Proactive milestone updates
Our team reaches out at key points in the shipment’s journey rather than waiting for you to ask. That way you learn about a delay from us, not from a missed delivery.
Direct carrier follow-up
When you need a status check, we contact the carrier directly and come back with a real answer. That beats a generic status code that doesn’t explain what’s actually happening.
One point of contact
You have a single team to reach for status, regardless of how many carriers are involved in the move. You’re not tracking down a different contact for every leg of a multi-modal shipment.
Compiled visibility reporting
For multi-shipment programs, we can compile status across shipments into a single report. That saves you from logging into several different carrier systems to piece together one picture.
How we keep you informed
How it works
Step 1
Shipment booked
Key milestones for the shipment are identified based on its mode and route.
Step 2
Milestone monitoring
Our team checks in with the carrier at each major checkpoint in the shipment’s journey.
Step 3
Proactive updates
You’re notified at major milestones or if something changes, rather than only when you ask.
Step 4
Status requests anytime
You can reach out at any point and our team will check with the carrier and respond.
Step 5
Delivery confirmation
We confirm final delivery and share proof of delivery where it’s available.
Reference
Typical shipment milestones
| Milestone | What it confirms |
|---|---|
| Booking confirmed | Space or capacity has been secured with the carrier |
| Departed origin | The shipment has left the origin port, airport, or facility |
| In-transit / customs | The shipment is moving, or is being processed through customs clearance |
| Arrived destination | The shipment has reached the destination port, airport, or facility |
| Delivered | The shipment has reached its final destination and delivery is confirmed |
These are standard milestone categories used across the freight industry to describe a shipment’s progress. At Peregrine Shipping, these milestones are confirmed and relayed by our team rather than pulled from an automated live-tracking system.
FAQs
Tracking and visibility questions
Want a real answer on where your shipment is?
Reach out with your shipment reference and our team will check the status with the carrier.